You can either create your new account or access to your existing account, by [clicking here]

You do not have to set up an account to place an order on our site. However, becoming part of our community and setting up an account will give you the benefit of:

• Receiving exclusive offers.
• Add items to your wishlist.
• Save your shipping information for next purchases.
• Receive exclusive information regarding upcoming drops.

Each order comes with a couple of our logo stickers. If you have not placed an order, but would like some stickers, please send us $5.00 cash in a self-address stamped envelope to our Return Address and we will send you random stickers.

Our online shop is usually updated at 11:00am of the day the drop is announced on our online page and/or our official social media platforms.

Most of our items do not have a set release dates honestly. For all of our shock drops, release dates, “collabs” and discounts, please subscribe to EU.PHO.RI.A’s newsletter.

We accept USD (U.S. Dollar).

We accept PayPal and/or Credit Cards such as Visa, Master Card, American Express & Discover.

When you make a payment on our site using a Credit Card we ask you to provide your CVV or CVC which means Credit Card Verification Value Code to prevent fraud and increase security. If your method of payment is Visa, Mastercard or Discover, the 3 digits are located on the back of your card. If you have an American Express the 4 digit value can be found printed on the back of your card.

All online credit card transactions performed on this site are secured payments and we will not share nor store for record, any financial information. We take great care in ensuring your safety when shopping with us.

Sales tax is mandatory on all purchases.

A pre-order is the reservation of an item that is not yet available for sale, but will be soon. Pre-ordered items will be shipped to each customer upon the arrival of the products to the warehouse, at the date stated on our page. In pre-order purchases, the clients PayPal account or Credit Card will be debited at the moment the order is placed. The products will be shipped after the item is available in stock with standard shipping method.

We understand some customers may have different questions while placing an order or browsing our website and we are more than happy to assist you in anything you would like to know. Should you need any help, please contact our email and/or message us on our social media platforms.

We randomly offer Discount and Promo Codes during different periods of the year. We announce everything either by email or our social media platforms. You can apply your discount code from your shopping cart. Codes will not be honored past the advertised expiration date. Codes are only valid on products “as advertised”. We reserve the right to not honor any information regarding discount and / or promo codes not distributed through our own official advertisement.

Prices are as presented on our site. However, if you purchased an item and you realize a promo started on our website within a 24 hour period, you can contact us to receive the benefit of the promotion at sales@euphoria.com ONLY IF the items are included in the promotion.

Once in a while, we re-stock some items. Subscribe to our newsletter to find out which ones!

Our products are served on a “first come, first served basis”. The first person to complete his or her checkout will have the benefit of the sale

Each order comes with a couple of our logo stickers. If you have not placed an order, but would like some stickers, please send us $5.00 cash in a self-address stamped envelope to our Return Address and we will send you random stickers.

Products listed as “sold out” are no longer available for sale. You can subscribe to our e-mail list to receive product release updates.

This is a rare occurrence, but it may happen when the item(s) you purchased were no longer available when you made your order. Our system will proceed and cancel your order and refund you on the totality of the order. Refunds depend on the bank processing time. Feel free to contact us at help@euphoria.com.

First of all, apologies in advance for the inconvenience. Please contact us at help@euphoria.com and we will do our best to fix the issue in the shortest time possible.

First of all, apologies in advance for the inconvenience. It may happen when the items you purchased were no longer available when you made your order. Our system will proceed and cancel your order. Refunds depend on the bank processing time. Feel free to contact us at help@euphoria.com if you have not received an email or refund for the missing item.

If you have made a mistake with your shipping details please contact our Customer Service team IMMEDIATELY via email help@euphoria.com.

All order are packed and shipped with a tracking number within 2-3 days of placing the initial order. Free local shipping on purchases over $75. Free U.S. shipping on select items over $100. Free shipping will not apply to special collaborations and special promotional releases.

EU.PHO.RI.A
PO BOX 9777
Caguas PR 00726-9777

Each order comes with a couple of our logo stickers. If you have not placed an order, but would like some stickers, please send us $5.00 cash in a self-address stamped envelope to our Return Address and we will send you random stickers.

If you want to carry EU.PHO.RI.A in your Store please contact us via email: sales@euphoria.com

In accordance with public social distancing recommendations, all employees capable of working remotely are doing so. When processing orders, we are being diligent with cleaning and sterilization procedures to further reduce any risks. Our customer service team is working hard to provide you with the same level of customer service despite these new obstacles.

For best results, please read the following instructions on how to properly wash and dry (most of) your EU.PHO.RI.A clothing items. We are not responsible for any products that are ruined via the washing and drying process. If you have any additional questions, please send us an email to help@euphoria.com. Thank you and have a nice day! *Items that have materials such as rhinestones, 3M, UV, pluff print or vinyl, have to be washed “inside out” and air dried.